Privacy Policy

1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect
We may collect the following types of personal information when you use our website or make a purchase:

  • Personal Details: Name, address, phone number, email address.

  • Payment Information: Credit/debit card details, billing address.

  • Order Information: Products you have purchased, delivery information, and any special instructions.

  • Usage Data: Information about how you interact with our website, including browsing history, search queries, and interactions with features on the site.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and fulfill your orders.

  • To provide customer service and respond to your inquiries.

  • To improve our website and product offerings.

  • To send order confirmations, shipping updates, and other transactional emails.

  • To send promotional offers, newsletters, or special deals (if you have opted in to receive them).

4. How We Protect Your Information
We use industry-standard security measures, including encryption, firewalls, and secure payment gateways, to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Sharing Your Information
We do not share, sell, or rent your personal information to third parties for marketing purposes. We may share your information with trusted service providers, such as payment processors, shipping carriers, and email marketing services, but only to the extent necessary to complete your order and provide services.

6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us remember your preferences and provide personalized content and advertisements. You can manage your cookie preferences through your browser settings.

7. Your Rights
You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Request the deletion of your personal data (subject to certain conditions).

  • Opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review the privacy policies of those sites before providing any personal information.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at 📧 admin@al-fatiha.co.uk.